Refund & Return Policy

At SheenStyle, we want you to be happy with your purchase. If you need to return an item, please review the following policy.

1. Return Period

Customers may request a return within 7 days of receiving the product.

Return requests made after this period may not be accepted.

2. Conditions for Return

To be eligible for a return, the product must:

• Be unused and unworn.

• Be in its original condition.

• Not show any signs of wear, use, alteration, or damage after delivery.

• Be returned in suitable condition for inspection.

SheenStyle reserves the right to decline a return if the product does not meet these conditions.

3. Damaged or Broken Products

If a product is received broken, damaged, or otherwise appears to have been damaged during delivery, customers are advised to record an unboxing video from the moment the package is opened.

The unboxing video may be requested by SheenStyle as supporting evidence when reviewing a damage-related return request.

Providing an unboxing video does not by itself guarantee approval of a return or refund. All return requests are subject to review and verification by the SheenStyle team.

4. Return Shipping Charges

At present, return shipping charges are the responsibility of the customer, unless otherwise communicated by SheenStyle.

SheenStyle may update this arrangement in the future as our delivery and courier arrangements change.

5. Return Review & Approval

All returned products are subject to inspection and verification by the SheenStyle team.

A refund will be processed only after the returned product has been received and the return has been reviewed and approved.

SheenStyle reserves the right to reject a return that does not meet the conditions stated in this policy.

6. Refund Processing

Once a return has been received and approved, SheenStyle will process the full amount paid for the returned order within 3 days of receiving the returned parcel.

The actual time for the refunded amount to reach the customer may depend on the payment method and relevant payment provider or financial institution.

7. How to Request a Return

To request a return, please contact us within 7 days of receiving your order:

Email: customer.sheenstyle@gmail.com

Please include your order details and a brief explanation of the reason for the return. SheenStyle may request additional information or evidence where necessary to review the request.

8. Contact

Phone: +923 11 11 74336

Customer Support: customer.sheenstyle@gmail.com

SheenStyle reserves the right to update or modify this Refund & Return Policy when necessary. Any updated version will be published on this page.